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Package Pickup

Pick up purchased merchandise as you exit the theme parks or enjoy complimentary delivery to your Resort hotel.

Mannequins in a retail store displaying sunglasses, scarves, necklaces and T-shirts

Souvenir Pick-Up

Theme park merchandise purchased during the day can be delivered to a designated location near the front entrance for convenient pick-up as you exit the park. To utilize this service, simply let the retail clerk know during time of purchase.

Hats and visors on a shelf display next to t-shirts on racks

Resort Hotel Delivery

If you’re staying at a Walt Disney World Resort hotel, you can arrange to have park souvenirs delivered to your hotel instead of carrying them around with you all day. Simply tell the retail clerk during time of purchase and arrangements will be made quickly and easily.

Store display features 'Get back to nature' t-shirts, plush animals, tote bags and more

Home Delivery

Theme park purchases can also be shipped to your home via UPS or FedEx for an additional fee.

Retail store counter with merchandise and a display
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Find Package Pickup

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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