Service Animals

At Walt Disney World theme parks and Resort hotels, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting. Cast Members are not permitted to take control of service animals.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

For more information, please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com.

Service animals are restricted from the following locations:

Magic Kingdom Park

• Seven Dwarfs Mine Train
• Splash Mountain
• Big Thunder Mountain Railroad
• Peter Pan’s Flight
• The Barnstormer
• Space Mountain

Epcot

• Mission: SPACE
• Test Track
• Soarin’

Disney’s Hollywood Studios

• Rock ’n’ Roller Coaster Starring Aerosmith
• The Twilight Zone Tower of Terror™
• Star Tours – The Adventure Continues

Disney’s Animal Kingdom Park

• Avatar Flight of Passage
• Affection Section at Rafiki’s Planet Watch
• Kali River Rapids
• Expedition Everest - Legend of the Forbidden Mountain®
• Primeval Whirl 
• DINOSAUR

Guests with service animals should check with a host for attraction and boarding information at the following attractions:

Magic Kingdom Park

• Prince Charming Regal Carrousel
• Stitch’s Great Escape

Epcot

• Spaceship Earth
• Innoventions
• Disney & Pixar Short Film Festival

Disney's Hollywood Studios

• Toy Story Mania!

Disney's Animal Kingdom Park

• It’s Tough To Be A Bug!
• Kilimanjaro Safaris
• Gorilla Falls Exploration Trail
• The aviary area of Maharajah Jungle Trek

Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme parks, Resort hotels and other Guest areas. Additionally, for your convenience, we also offer the following designated areas in our theme parks:

Magic Kingdom Park

• Adventureland: Adjacent to Pirates of the Caribbean
• Frontierland: Near Big Thunder Mountain Railroad
• Liberty Square: Behind Liberty Tree Tavern
• Fantasyland: Near Walt Disney World Railroad
• Tomorrowland: By Space Mountain Restrooms

Epcot

• Future World East: next to restrooms behind MouseGear
• Future World West: next to Imagination! restrooms
• United Kingdom: right of restrooms
• Between the Outpost and Germany pavilion

Disney’s Hollywood Studios

• In the courtyard of First Aid
• Echo Lake: Next to ABC Sound Studio restrooms

Disney’s Animal Kingdom Park

• Discovery Island: Near First Aid
• DinoLand U.S.A.: Planter next to Restaurantosarus restrooms 
• Asia: Planter to right of Maharajah Jungle Trek restrooms 
• Rafiki’s Planet Watch: Planter to right of Conservation Station entrance
• Pandora: On path near Satuʻli Canteen