Make reservations, exchange currencies and more at the Lobby Concierge or Club Level Concierge at Disney Resort hotels.
Have questions about park hours, in-room babysitting and more? Visit the Lobby Concierge for assistance with:
The Concierge for each Resort hotel is located in the Lobby, except for Disney’s Fort Wilderness Resort (which has a Concierge Desk at Reception Outpost and another at Pioneer Hall). Disney’s Caribbean Beach Resort has a Concierge Desk at Old Port Royale in addition to the one at Custom House.
Enjoy personalized service when you stay in a Club Level room at a Deluxe Resort. And enjoy an exclusive Club Level Lounge. Before your trip, advance itinerary planning assistance can help you arrange golf tee times, dining reservations, childcare services, transportation and more.
Then when you arrive, delight in personalized concierge services, evening turndown service with chocolates and complimentary fax assistance.
The exclusive Club Level Lounge offers a variety of complimentary, daily refreshments, like:
Learn more about Disney Deluxe Resort hotels.