Front Desk Services

Visit the Front Desk or select “Front Desk” on your Disney Resort hotel room phone for personal assistance 24 hours a day.

Front Desk Services

Front Desk Cast Members are delighted to assist you with such room inquiries as:

  • Check-in and checkout, plus late checkout requests
  • Room charges and billing inquiries
  • Room amenity requests
  • Reservation extensions
  • Key requests and replacement
  • Dining reservations
  • Ticket sales

When the Lobby Concierge is closed, the Front Desk offers such additional services as:

  • Traveler's check cashing
  • Foreign currency exchange
  • Complimentary lock boxes
  • Express shipping
  • Mail pickup
  • Transportation arrangements

Beginning of tooltip content End of tooltip content

Find Front Desk Services

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.