Did you lose an item during your visit to a Walt Disney World theme park, water park, Disney Springs, ESPN Wide World of Sports Complex, Disney Resort hotel or while using our Walt Disney World Resort transportation—including buses, monorails, watercraft and Disney Skyliner gondolas?
Walt Disney World Resort uses Chargerback to help track lost and found items. Here’s how:
We recognize that your item is important to you and will reach out if we believe we have found it—or need more information.
If you’ve lost an item while using Disney’s Magical Express service—complimentary motorcoach transportation between Orlando International Airport and select Walt Disney World Resort hotels—please call (866) 599-0951. Cast Members at this number can only help with items that are misplaced using Disney’s Magical Express service. Please use Chargerback for all other lost items.