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Guest Relations

Get theme park information, make dining reservations and more at these helpful theme park destinations.

Services Provided

With a distinctly Disney touch, Guest Relations provides a wealth of handy services designed to make your vacation as hassle-free as it can be.

Important Theme Park Information

Find the information you’re looking for, including:

  • Guidemaps in English, German, Japanese, Spanish and Portuguese
  • Complimentary Attraction Translation Devices
  • Accessibility information
  • Annual Pass sales
  • Times Guides, detailing show and parade information
  • Up-to-the-minute theme park news

Make Reservations

Cast Members at Guest Relations can assist in booking the following for you and your family:

  • Disney Dining
  • Disney Resort hotel stays
  • Tours and Special Programs
  • Ticket upgrades

Get Help When You Need It

Additional services provided by Guest Relations include:

  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

Operating Hours

Conveniently located in all 4 theme parks, Guest Relations is open during normal operating hours.

Cast Member in a uniform shows his pin collection to a boy and girl
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Find Guest Relations

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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