Guest Experience Team

Enjoy personalized Guest service expertise right in the park! The Guest Experience Team is ready to help plan your day or answer questions.

Services Provided

The Guest Experience Team can help you out with information about the parks and more. They’re easily identified by their blue shirts and ready to assist you throughout the parks with:

  • General park information and recommendations
  • My Disney Experience assistance
  • Wait times
  • Lost and Found
  • And more!

Beginning of tooltip content End of tooltip content
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.