Walt Disney World® Resort Pet Boarding/Kennels

While the family is away, pets can stay at this charming retreat offering first-rate accommodations and activities. 

A Resort for Pets

Best Friends Pet Care offers peace of mind to Walt Disney World Resort Guests traveling with pets. Only service animals are permitted in theme parks, Disney Springs, water parks or on Disney Transportation. For a limited time, pet dogs may visit Disney Resort hotels as part of the dog-friendly pilot program described below.

Best Friends Pet Care includes:

  • 17,000 square feet of air-conditioned indoor space
  • 10,000 square feet of covered outdoor runs and play areas
  • A 25,000 square-foot dog park

The staff is comprised of 75 highly trained pet care providers, who are all animal lovers, first and foremost.

Hours
Best Friends Pet Care is open an hour before the theme parks open until one hour after closing.

Dog-Friendly Disney Resort Hotel Pilot Program
As part of an ongoing pilot program, 4 of our Disney Resort hotels have designated dog-friendly accommodations, including:

These rooms have easy access to outdoor walkways for exercise and to green spaces with pet relief areas. Upon arrival, dogs and their owners will be greeted with a complimentary Pluto’s Welcome Kit.

At this time, dogs are the only pets allowed, with a maximum of 2 permitted per Guest room. Dogs are expected to be well-behaved, leashed in public areas and properly vaccinated.

While certain floors or sections of these Disney Resort hotels are designated as dog-friendly, the majority of areas remain canine-free to protect Guests with allergies. Other than service animals, dogs are not permitted in theme parks, water parks or common areas such as restaurants, pools and recreational spaces.

For more information, call (407) 934-7639. Guests under 18 years of age must have parent or guardian permission to call.

Overnight Accommodations

From the casual sleepover to a week-long retreat, luxurious accommodations are available to provide your pet with privacy and comfort. While the Best Friends Pet Care facility can accommodate up to 300 dogs, cats and small pets, reservations are suggested.

Dogs

  • VIP Luxury Suites – This 226-square-foot suite package includes 2 potty walks, 2 playgroups, a flat-screen television, webcam, bedtime story and, after a 3-day stay, a bath.
  • Vacation Villas – This 72-square-foot suite package includes one potty walk, playgroup, a flat-screen television and a turndown biscuit.
  • Indoor/Outdoor Suite – This 32-to-48-square-foot suite package includes one potty walk.
  • Indoor Suite – This 36-square-foot suite package includes 2 potty walks.

Cats

  • 2-Level Condo
  • 4-Level Condo

Pocket (Small) Pets
Guests must provide an enclosure for smaller pets, including birds, reptiles and rodents. Rates are based on the size of the enclosure (small, medium, large or extra large).

Please note that Best Friends Pet Care cannot accommodate venomous pets or primates. Native wildlife or exotic species are not allowed inside the facility.

For more information, prices or to make an appointment, call (407) 209-3126, or visit the Best Friends Pet Care website. Guests under 18 years of age must have parent or guardian permission to call.

Day Care

Pet day care is available for the ultimate day-long getaway. With convenient morning drop-offs and afternoon pick-ups, your pet will enjoy the same luxurious suites, condos, amenities and services as overnight Guests.

For more information, prices or to make an appointment, call (407) 209-3126, or visit the Best Friends Pet Care website.

Activities

From one-on-one playtime and social group interactions to bedtime stories and special snacks, activities at Best Friends Pet Care are the cat’s meow.

Dogs

  • Playgroup
  • Playtime
  • Cuddle Time
  • Walk & Explore
  • Bottled Water
  • Bedtime Story
  • Ice-Cream Break
  • Holiday Meal
  • Premium Bed

Cats

  • Playtime
  • Cookies & Milk
  • Tuna on a Ritz
  • Activity Toy
  • Deluxe Kitty Bed

For more information, prices or to make an appointment, call (407) 209-3126 or visit the Best Friends Pet Care website. Guests under 18 years of age must have parent or guardian permission to call.

Grooming Salon

Pamper your pooch with a shampoo and style cut, flea treatment, pedicure or skin treatment. For more information, prices or to make an appointment, call (407) 209-3126 or visit the Best Friends Pet Care website. Guests under 18 years of age must have parent or guardian permission to call.

Required Documentation

All pets visiting Best Friends Pet Care must be up to date with their vaccines. Written proof is required from your veterinarian. Please present a copy upon check-in or ask your vet's office to fax it to (203) 840-5207 before arriving. For information on vaccine requirements, call (407) 209-3126. Guests under 18 years of age must have parent or guardian permission to call.

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Find Walt Disney World® Resort Pet Boarding/Kennels

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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