Guest Services

92 services
Access the Magic During Your Walt Disney World Resort Vacation
A mom holds her child’s hand as they walk by Cinderella Castle
Accessing Attraction Queues
An icon of a person in a wheelchair
AED/Automated External Defibrillators
Multiple Locations
Health Services
An icon of a heart with a lightning bolt down its center
Airport Luggage Transfer at Disney
ATM
Multiple Locations
Banking/Business
An icon of a dollar bill coming out of a machine
Baby Care Centers
Multiple Locations
Child Care and Services
An icon of a pacifier, representing a baby care center
Bell Services
Multiple Locations
Blind & Low Vision
Multiple Locations
Accessibility Services
A boy with a white cane wears headphones and the Disney Handheld Device, while holding on to a woman’s arm.
Business Centers
Multiple Locations
Banking/Business
An icon of a computer
Cakes at Walt Disney World Resort
Multiple Locations
Slice of cake icon
Car Care Center
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a car
Car Locator
Parking & Transportation, Travel Services
Car Rentals
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a key ring with a car key and a tag
Check Out of Your Disney Resort Hotel
Multiple Locations
Travel Services
An icon for Guest Services Check In depicts a building and a checkmark
Club 33 Membership
Club Level Concierge
Multiple Locations
An icon of a concierge
Coin Press Machines
Multiple Locations
Magical Coin Press Machine icon
Cribs and Playpens
Multiple Locations
Child Care and Services
An icon of a crib under a Mickey mobile
Deaf & Hearing Loss
Multiple Locations
Accessibility Services
A boy with a hearing aid looks in awe while a woman holds the Disney Handheld Device in front of him.
Designated Smoking Areas
Multiple Locations
An icon of a lit cigarette
Direct-to-Room Service
Multiple Locations
Disability Access Service
Multiple Locations
Disney Dining Plan
Disney Dining Icon
Disney MagicMobile Service
Disney PhotoPass Lenses
3 panels featuring Guests using Disney PhotoPass Lenses including Marvel, Star Wars and Pixar themed filters
Disney PhotoPass® Service
Disney Quick-Service Dining Plan
Quick Service Dining Icon
Disney Signature Services
Child Care and Services, Travel Services
Icon of a Disney Cast Member name tag, with the letter ‘D’ framed by 2 stars
Disney Skyliner
Multiple Locations
Parking & Transportation, Travel Services
Disney Ticket Center at Disney Springs
Disney Springs
Early Theme Park Entry for Disney Resort Hotel Guests
An icon of a clock with Mickey Ears
ECV Rentals
Multiple Locations
Accessibility Services, Parking & Transportation
An icon of an electric conveyance vehicle
Environmental Sustainability
An icon of a hand holding a leaf
Extended Evening Theme Park Hours
An icon of a clock with Mickey Ears
First Aid
Multiple Locations
Health Services
An icon of a cross, symbolizing medical care
Front Desk Services
Multiple Locations
An icon of a person sitting at a desk bell
Guest Experience Team
Magic Kingdom Castle icon
Guest Health Care Services
Cinderella holding a young girl in her arms in front of Cinderella Castle
Guest Relations
Multiple Locations
Travel Services
An icon of a lowercase letter I, symbolizing information
'Hey Disney!' Support
Housekeeping Service
Multiple Locations
Service Your Way icon featuring a broom and stars
In-Room Refrigerator Availability
Multiple Locations
Travel Services
An icon featuring a refrigerator with a built-in freezer
Laundry Services
Multiple Locations
An icon of a front loading washing machine
Lightning Lane Passes
Locker Rentals
Multiple Locations
An icon of a keyhole on a locker
Lost and Found
Multiple Locations
An icon of a teddy bear and an umbrella in a box, representing Lost and Found
Magical Extras
Multiple Locations
Magic Extras icon
Magical Floral & Gifts
A mother and 2 children sitting on a bed with large Goofy and Mickey Mouse plushies at Disney's Grand Floridian Resort & Spa
Mail Services
Banking/Business
An icon of a package with a bow, symbolizing mail
Merchandise Mobile Checkout
Multiple Locations
Minnie Van™
Multiple Locations
Parking & Transportation, Travel Services
Minnie Van Service icon
Mobile Charging Stations
Magic Kingdom Park
An icon of a partially charged battery
Mobile Dine Check-in
Multiple Locations
Mobile check-in for dining reservations icon
Mobile Dine Walk-up Availability
Multiple Locations
Mobile walk-up for dining availability icon
Mobile Food and Beverage Ordering
A dining icon
Mosquito Prevention
mosquito repellant icon
My Disney Experience & Vacation Planning Tools
My Disney Experience Mobile App
Neurodivergent
Multiple Locations
Accessibility Services
Notary Public
Banking/Business
An icon of a pen and paper, symbolizing a notary
Online Check-In
Multiple Locations
Park Hopper® Option
Ticket icon with outline
Parking
Multiple Locations
Parking & Transportation, Travel Services
An icon of the letter P inside a circle, representing parking
Pet Friendly Accommodations at Walt Disney World Resort
An icon of a dog paw on a dog house wall
Picture Spot
Multiple Locations
An icon of a camera
Play Disney Parks
Multiple Locations
An iPhone featuring an animated game board, directly next to a logo for the Play Disney Parks app
Portable Phone Charging Service Kiosks
Multiple Locations
An icon featuring a battery filled with a mid-level charge
Resort Transportation
Multiple Locations
Restrooms
Multiple Locations
An icon of a woman and a man, representing restrooms
Rider Switch
Multiple Locations
Security Measures
An icon featuring a security officer wearing a badge
Service Animals
Multiple Locations
Accessibility Services
Services for Guests with Disabilities
Accessibility Services
Services for Guests with Disabilities at Disney Resort Hotels
Multiple Locations
Accessibility Services
An icon of a person in a wheelchair moving toward a star
Services for Guests with Mobility Needs
Multiple Locations
Accessibility Services
Single Rider Option
Multiple Locations
An icon for the single rider line
Special Diets Requests
An icon of a triangle with a fork and knife on it, facing opposite directions
Stroller Rentals
Multiple Locations
Child Care and Services
An icon of a baby stroller
Travel Insurance
Travel Services
The icon for travel insurance featuring an image of a suitcase
Umbrella Rentals
Multiple Locations
An icon of an umbrella, representing umbrella rental
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