A family of 4 hugging and posing in front of the Tree of Life at Disney's Animal Kingdom theme park

How-To Guide

Become a Passholder—or renew your pass—and get more magic and value from your pass with these easy steps and helpful tips!

Purchase

An icon featuring a bullet list, a pencil and a sparkle representing Purchase Step 1 Start Planning

Step 1:

Start Planning
An icon featuring a Guest symbol next to a Mickey Mouse head silhouette inside a semicircle representing Step 2 Create or Log In to Your My Disney Account

Step 2:

Create or Log In to Your MyDisney Account
An icon featuring 2 credit cards and a sparkle representing Purchase Step 3 Purchase Annual Passes

Step 3:

Purchase Annual Passes
An icon featuring a ticket with an arrow pointing to a card with the Annual Passholder logo representing Purchase Quick Tip Have a Ticket? Upgrade to a Pass

Quick Tip:

Have a Ticket? Upgrade to a Pass

Renew

An icon featuring a Guest symbol next to a Mickey Mouse head silhouette inside a semicircle representing Renew Step 1 Log In to Your My Disney Account

Step 1:

Log In to Your MyDisney Account
An icon featuring a calendar representing Renew Step 2 See If It’s Time to Renew

Step 2:

See If It’s Time to Renew
An icon featuring 2 cards and a plus sign representing Renew Step 3 Consider Add On Options

Step 3:

Consider Add-On Options
An icon featuring a Mickey Mouse globe head silhouette framed by 2 elbow arrows representing Renew Step 4 Renew Your Pass

Step 4:

Renew Your Pass

Use Your Pass

An icon featuring a Guest and Mickey Mouse on a roller coaster car representing Use Your Pass Step 2 Visit the Theme Parks

Step 2:

Visit the Theme Parks
An icon featuring letter D with sparkles representing Use Your Pass Step 3 Enjoy Your Discounts and Perks

Step 3:

Enjoy Your Discounts & Perks

How to Enter the Parks

To enter a theme park, each Passholder must have valid admission and may need a theme park reservation based on the date of their visit. Theme park reservations are limited and are subject to availability and applicable pass blockout dates.

V.I.PASSHOLDER Support

Two women wearing Minnie Mouse ear headbands posing with bubbles in front of Prince Eric’s Castle

We're Here to Help!

V.I.PASSHOLDER Support can answer your questions, explain Passholder benefits and provide helpful recommendations.

3 Ways to Contact V.I.PASSHOLDER Support

  1. Online Chat (select the “Help” feature on the side of this page)
  2. Email
  3. Call (407) WDW-PASS or (407) 939-7277†
Learn More

Have Other Questions?
Learn more about Annual Passes.

Plus, find details about Passholder discounts, perks and extras.


Get Our Emails & Updates!
Make sure you get the latest Passholder communications and Disney news.

Update your email and shipping address when logging in to your MyDisney account—and update email preferences for adult Passholders in your household via your My Disney Experience profile.

Plus, manage all your communications from The Walt Disney Family of Companies.


 

†Guests younger than 18 years of age must have parent or guardian permission to call.