Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disney Resort Hotels – Frequently Asked Questions

Q.

Are Guests permitted to have firearms, ammunition or weapons in Disney Resort hotels or Disney Vacation Club Resorts?

A.

No. Guests are not permitted to have firearms, ammunition, knives or weapons of any kind at or in Disney Resort Hotels and Disney Vacation Club Resorts, including in hotel rooms, units, vacation home villas and general public areas within the hotels and resorts.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not Speaking to a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.