Help Center

PhotoPass – Frequently Asked Questions

Q:

I have purchased Memory Maker. How do I manage which member of my group it is assigned to?

A:

Before you download any photo or otherwise redeem your Memory Maker purchase, you can reassign the Memory Maker entitlement to any person who has a MyDisney account and who is connected to your Family & Friends list. Once assigned, that individual will become the owner of the entitlement.

To reassign Memory Maker to a person with a different MyDisney account, locate your Memory Maker in My Reservations in My Disney Experience and select the “Reassign” link. Please know, if you have multiple people using the same MyDisney account, only one person in that account can be assigned the Memory Maker entitlement.

If you do not see Memory Maker in My Reservations, you may need to first link it to your MyDisney account.