Are you installing automatic cameras at character greetings?
My Plans
Dining, Resort hotel and tickets
PhotoPass – Frequently Asked Questions
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Q.A.We will be installing cameras at nine character greeting...
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I purchased Memory Maker. When can I begin downloading my photos?
A.With the My Disney Experience Mobile App or by visiting... -
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Can "friends of friends"—people connected to people in my Family & Friends list—also see my Disney PhotoPass photos?
A.No. Only Guests in your Family & Friends list who you... -
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I used my Disney PhotoPass photos to create gift products on the EZ Prints website. What should I do if I have a question or if there is a problem with my order?
A.Please call EZ Prints at (877) 651-4321 or visit their... -
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Why are some images missing from my Disney PhotoPass gallery when I view it on the EZ Prints website?
A.Certain properties and Characters that might be photographed... -
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Does my Memory Maker purchase allow me to download photos linked to my family and friends?
A.Yes. You can download photos and videos from up to 25... -
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Do the people on my Family & Friends list need to purchase Memory Maker to view my Disney PhotoPass photos?
A.No. You are free to share your photos on Disney PhotoPass... -
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What should I do if photos from members of my Family & Friends list are missing from my Disney PhotoPass gallery?
A.There are a few reasons you may be unable to see photos... -
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How do I link an attraction photo to my Disney account so that I am able to download it with my Memory Maker purchase?
A.Immediately after enjoying a participating attraction, visit... -
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I purchased Memory Maker after I took Disney PhotoPass photos. Will these photos be available for download as part of my Memory Maker purchase?
A.Photos that are linked to your Disney account—and have not...
