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PhotoPass – Frequently Asked Questions


I purchased Memory Maker after I took Disney PhotoPass photos. Will these photos be available for download as part of my Memory Maker purchase?


Photos that are linked to your Disney account—and have not expired—are included in your Memory Maker entitlement if you purchased Memory Maker at the regular purchase price. However, if you purchased Memory Maker at the advance purchase price, any photos taken within 3 days of the date of purchase are not included.

See a photo you love—but it’s not eligible for download with Memory Maker? All available Disney PhotoPass photos are available for purchase as downloads or on a variety of unique photo gift and print products. Additional fees apply.

View your Disney PhotoPass photos.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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