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PhotoPass – Frequently Asked Questions

Q.

What is Memory Maker?

A.

Memory Maker is an incredible new way to enjoy unlimited digital Disney PhotoPass photos captured at hundreds of locations throughout Walt Disney World Resort—including select attraction and dining locations. The photos are conveniently connected to your online Disney account with a touch of your MagicBand or card.

You can conveniently view, download and share your Disney PhotoPass memories on Disney PhotoPass and on the My Disney Experience Mobile App.

There’s no need to purchase each photo individually. You can simply enjoy your vacation knowing that your memories are being captured for you.

Learn more about Memory Maker.

Memory Maker includes photos taken during the Memory Maker window and linked to the Memory Maker Guest’s Disney account. Photos will expire pursuant to the expiration policy. If Memory Maker is purchased at the advance purchase price, any photos taken within 3 days from the date Memory Maker is purchased will not be included and must be purchased separately. Not responsible for missing, lost or damaged photos. Subject to Memory Maker terms and conditions.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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