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PhotoPass – Frequently Asked Questions


How do I link an attraction photo to my Disney account so that I am able to download it with my Memory Maker purchase?


Immediately after enjoying a participating attraction, visit the attraction’s Sales Center to link the photo by using any MagicBand or card, Memory Maker card or Disney PhotoPass Card associated with your Disney account.

You may also view and download attraction photos from up to 25 members of your Family & Friends list who share photos with you during your Memory Maker window. Once you’ve linked your photo, you can view, download and share your memories on Disney PhotoPass and on the My Disney Experience Mobile App.

Learn more about Memory Maker.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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