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Direct-to-Room Service & Online Check-in Service – Frequently Asked Questions

Q:

What is the difference between Online Check-In service and Direct-to-Room service?

A:

Online Check-in is a component of the Direct-to-Room service, offering registered Disney Resort hotel Guests at Walt Disney World Resort an opportunity to simplify their arrival while still enjoying a magical Disney welcome. 

Direct-to-Room service takes the convenience of Online Check-In service to the next level, providing an opportunity for you to bypass the Front Desk and—upon receiving a “room is ready” communication—head straight to your room, using either a MagicBand or the My Disney Experience app to unlock your door.

Begin the check-in process in advance of your arrival using Online Check-In service at Disneyworld.com or with the My Disney Experience app.