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Online Check-in – Frequently Asked Questions


What is Online Check-In?


Disney’s Online Check-In service is a convenient option that starts your check-in process online from home and may reduce registration time upon arrival at your Disney Resort hotel. It is complimentary and available to all registered Disney Resort hotel Guests at Walt Disney World Resort.

When you use the Online Check-In service, you provide us with the information that we typically need at the Front Desk during the standard check-in process. When you arrive at your Disney Resort hotel, you will visit a specially designated Front Desk location where we’ll give you a Welcome Folder and your MagicBands—if you did not receive your MagicBands in the mail.

If you have not already done so and it is within 60 days of your arrival date, begin the check-in process in advance of your arrival using Online Check-In.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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