Direct-to-Room & Online Check-in Services – Frequently Asked Questions
Q:
Can I still visit the Front Desk if I’m using the Direct-to-Room service?
A:
- Cast Members at the Front Desk are delighted to assist you with questions about your stay. Visit the Front Desk, use the Call Resort feature in the My Disney Experience app or tap “Front Desk” on your Disney Resort hotel room phone for personal assistance 24 hours a day. Learn more about the Front Desk.
- Begin the check-in process in advance of your arrival using the Direct-to-Room service on disneyworld.com or with the My Disney Experience app.
