Tickets – Frequently Asked Questions
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How can I purchase an Annual Pass through the Monthly Payment Program for Florida residents?
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There are 2 ways Florida residents can purchase an Annual ...
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Do Annual Passholders receive discounts on theme park or water park tickets for other people?
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View the latest Passholder discounts—including the complet...Q:
How do I renew my Annual Pass?
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There are 3 convenient ways to renew your Annual Pass:Rene...Q:
I am a Florida resident. Can I renew my Annual Pass online using the Monthly Payment Program?
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Yes. Florida residents can renew Annual Passes using the M...Q:
Can I renew an Annual Pass for a Guest other than myself?
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Yes. To renew an Annual Pass for another Guest, you’ll nee...Q:
I didn't receive my renewal notice and need to renew my Annual Pass. What should I do?
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A renewal notice is not required to renew your Annual Pass...Q:
I purchased a theme park ticket. Can I upgrade my ticket to an Annual Pass?
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You may be able to upgrade your ticket to an Annual Pass. ...Q:
As an Annual Passholder, how many theme park reservations can I hold at a time?
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There are 2 types of reservations that Passholders can use...Q:
I no longer have valid theme park admission for the dates of my theme park reservations. What happens to my theme park reservations?
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Your theme park reservations will be automatically cancell...Q:
Can I cancel or modify my theme park tickets or vacation packages?
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Tickets and packages at Walt Disney World Resort are nonre...Q:
Why did I receive an error message when I attempted to link a ticket to MyDisney account?
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If you are experiencing technical difficulties linking a t...Q:
I purchased theme park tickets years ago and never used them. Are they still valid?
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Walt Disney World Resort continues to honor all unexpired ...Q:
Do I have to link all of my tickets to MyDisney account?
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No. However, linking a ticket to your Disney account allow...Q:
I’m a Disney Vacation Club Member. Why am I unable to access ticket discounts for Members?
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Effective April 4, 2016, Disney Vacation Club Members who ...Q:
Why am I getting an error message when I try to enter my Annual Pass into my profile?
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When entering your Annual Pass into your profile, be sure ...Q:
I’m planning to visit Walt Disney World Resort for more than 7 days. Is there a ticket available that’s longer than the 7-Day Disney Theme Park ticket?
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Yes. You may purchase an 8-day, 9-day or 10-day Disney The...Q:
If I purchase a select Florida Resident Annual Pass using the Monthly Payment Program, will it automatically renew?
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No. Your Annual Pass is valid for one year from the date o...Q:
What proof of residence will I need to provide to purchase a Florida Resident ticket or annual pass?
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To purchase or use a Florida Resident ticket or annual pas...Q:
How do I give someone theme park tickets as a gift?
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Follow these steps to give theme park tickets as a giftRev...Q:
I ordered tickets, but they did not arrive as scheduled. Who should I contact?
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Email ticket.inquiries@disneyworld.com or call (407) 934-7...Q:
How much will my monthly payment be for an Annual Pass?
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View monthly payment pricing details. You can also visit a...Q:
Will it cost more to purchase an Annual Pass with the Monthly Payment Program for Florida residents?
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No. Assuming all payments are made on time, the price is t...Q:
Which Annual Passes and Passholders are eligible for the Monthly Payment Program?
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The Monthly Payment Program at Walt Disney World Resort is...Q:
Can I pay more than the required down payment for an Annual Pass when I enroll in the Monthly Payment Program for Florida Residents
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Yes. You can make a larger down payment in person at any W...Q:
Are there any finance charges with the Annual Pass Monthly Payment Program for Florida residents?
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No. Currently there are no finance charges from The Walt D...Q:
Can I use more than one credit card to purchase tickets on disneyworld.com?
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You are only able to use one credit card per transaction.P...Q:
How can I determine if a promotional offer is still available?
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View the current special offers for Walt Disney World tick...Q:
Am I able to link all of the tickets that I need for my visit to Walt Disney World Resort to MyDisney account?
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In many cases, yes. The following ticket types can be link...Q:
After I link a ticket to my MyDisney account, can I reassign the ticket to someone else?
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Yes. If the ticket has not yet been used, you can reassign...Q:
Does the Park Hopper Option provide admission to the water parks?
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No. Disney Theme Park Tickets with the Park Hopper Option ...Q:
What special benefits do I get with a Walt Disney World Annual Pass?
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Annual Pass perks include:Standard theme park parkingDisco...Q:
I’m a Florida resident and I purchased an Annual Pass with the Monthly Payment Program. Can I pay off my balance at any time?
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Yes. If you are a Florida Resident and purchased an Annual...Q:
I purchased an Annual Pass using the Monthly Payment Program for Florida residents. Can I change my credit or debit card on file during the payment period?
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Yes. You can change the card used for your monthly payment...Q:
I wish to link a ticket to my MyDisney account, but I do not see the ID Number on my ticket. What should I do?
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Please double-check the ticket to be sure that it does not...Q:
What proof of residence will I need to provide to purchase a Florida Resident ticket or annual pass?
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To purchase or use a Florida Resident ticket or annual pas...Q:
I purchased an annual pass online. Where do I redeem my certificate?
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Bring a printed copy of your certificate along with a phot...Q:
When can I renew my Annual Pass?
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You can renew your Annual Pass up to 60 days before and 30...Q:
I had an Annual Pass prior to September 8, 2021. Will the number of theme park reservation holds change for Annual Passholders?
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There are 2 types of reservations that Passholders can use...Q:
Do Annual Passholders receive any special discounts?
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Yes, Passholders enjoy exclusive events, special offers an...Q:
Do I need to purchase an admission ticket to attend an event at ESPN Wide World of Sports Complex?
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Yes. Most ESPN Wide World of Sports Complex events do requ...Q:
I ordered theme park tickets from disneyworld.com and selected standard shipping. The site said that my order will arrive in 14 days. Will my tickets actually come in less time?
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Although Walt Disney World Resort can sometimes get your o...Q:
Are theme park tickets transferable? May I give them to someone else to use the remaining days?
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No. Once a person uses a Disney Theme Park Ticket, all sub...Q:
Where can I view the updated admission calendar for Annual Passholders?
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Passholders can view the admission calendar for their Annu...Q:
How can I determine the number of days remaining on a theme park ticket?
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You can use the My Disney Experience app to check the numb...Q:
I have linked a ticket to MyDisney account. How do I use the ticket?
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Once your ticket has been linked to your Disney account, y...Q:
I purchased a ticket that includes the Water Park Fun & More Option. Since that option is no longer being sold, can I still use my ticket?
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Yes, unused and unexpired tickets that include the Water P...