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Tickets – Frequently Asked Questions

Q.

After I link a ticket to my Disney account, can I reassign the ticket to someone else?

A.

Yes. If the ticket has not yet been used, you can reassign a ticket to another person on your Family & Friends list. To do so, visit the My Reservations section of My Disney Experience, locate the ticket you wish to reassign and select the “Reassign Ticket” link to the right of the ticket.

Tickets can be reassigned until their first usage. Once they are used, tickets cannot be reassigned.

To use tickets for theme park entry, all Guests must have an active MagicBand or card. If you have tickets linked to your Disney account but you do not have an active MagicBand or card, please visit any theme park ticket window or Guest Relations location when you arrive at Walt Disney World Resort.

Visit My Reservations to view and reassign unused tickets.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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