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Annual Passes – Frequently Asked Questions

Q.

I purchased an Annual Pass using the Monthly Payment Program for Florida residents. Can I change my credit or debit card on file during the payment period?

A.

Yes. You can change the card used for your monthly payments at any time by visiting a Walt Disney World Guest Relations location or by contacting Passholder Payment Services at (888) 701-4100. Guests under 18 years of age must have parent or guardian permission to call.

If you are issued a new card during the payment period, be sure to update your card on file.

Learn more about Annual Passes or our Monthly Payment Program for Florida residents.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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