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Tickets – Frequently Asked Questions

Q.

I ordered theme park tickets from disneyworld.com and selected standard shipping. The site said that my order will arrive in 14 days. Will my tickets actually come in less time?

A.

Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

If you need tickets in less than 14 days, you may purchase your tickets when you arrive at Walt Disney World Resort.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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