Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Annual Passes – Frequently Asked Questions

Q.

I previously purchased a theme park ticket. Can I upgrade to an annual pass using the Monthly Payment Program for Florida residents?

A.

Yes. If you are a Florida resident, you can upgrade your theme park ticket to an annual pass and take advantage of our Monthly Payment Program. Simply visit any Walt Disney World theme park ticket window or Guest Relations location within 14 days of the first use of the ticket.

Upgrades from tickets to annual passes are not available online or via the phone at this time.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

Learn more about annual passes or our Monthly Payment Program for Florida residents.

More Help

Chat
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.