Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Tickets – Frequently Asked Questions

Q.

I ordered tickets, but they did not arrive as scheduled. Who should I contact?

A.

Email ticket.inquiries@disneyworld.com or call (407) 566-4985. Guests under 18 years of age must have parent or guardian permission to call.

Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

Please Check Our Park Rules

We ask that you review our Walt Disney World Resort park rules before your visit to avoid any delays or disruptions. We regularly update our park rules to ensure you have a safe and enjoyable experience at Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

By providing my email address, I’d like to receive news and special offers via electronic mail from Disney Destinations.

You can withdraw your consent for these messages at any time via an unsubscribe link provided in the electronic messages. For more information on our data collection and use practices, please read our Privacy Policy.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.