Parade around this Mardi Gras-themed pool area where King Neptune sits astride a giant sea serpent. Scale “Scales,” as he’s affectionately known, and slide down his tongue for a splash landing. Jazz-loving gators and clamshell water features add more poolside panache while a hot tub and the nearby Mardi Grogs pool bar let the good times roll.
Learn more about recreation at Disney’s Port Orleans Resort – French Quarter.
Sip on a hurricane as you groove to the smooth sounds of a one-man jazz band on select evenings.
Clip-clop up and down the scenic Sassagoula River in a carriage seating up to 4 adults. Fee applies.
Simplify your arrival, access your room and discover a world of fun with this helpful app.
Be sure you have the latest version of the My Disney Experience app to enjoy these handy features during your stay.
Check In and Check Out with Ease
Enjoy a simplified arrival at your Disney Resort hotel! Use the app to begin the check-in process, view your room number and even unlock your door.
At the end of your stay, there’s no need to stop by the Front Desk if you have a valid payment card on file or a zero-dollar balance on your account. Instead, check out of your room via the app by visiting My Reservations or your Hotel Account.
Plan, Play, Dine and Unwind
There are many more ways to enhance your stay! With the app, you can:
And that’s only the beginning!
Learn more about the My Disney Experience app.
Available for iPhone®, iPad® and smartphones for Android™. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Once you’ve settled in, let Disney Genie service summon the attractions, entertainment and dining experiences you love the most. Plus, as a Disney Resort hotel guest get early access to purchase individual Lightning Lane entry for up to two different attractions each day.
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.