Help Center

Direct-to-Room Service & Online Check-in Service – Frequently Asked Questions

Q:

Is my room assigned after I use Online Check-In service?

A:

Rooms are assigned on your arrival day. We use the information you provide during the Online Check-In process, such as any room location requests—subject to availability—when assigning a room.

Begin the check-in process in advance of your arrival using Online Check-In service at Disneyworld.com or with the My Disney Experience app.