Help Center

Direct-to-Room & Online Check-in Services – Frequently Asked Questions

Q:

How do I become eligible to use the Direct-to-Room Service?

A:

Direct-to-Room service is a complimentary service available to all registered Disney Resort hotel Guests at Walt Disney World Resort.

Begin the check-in process in advance of your arrival using the Direct-to-Room service on disneyworld.com or with the My Disney Experience app.