Services for Guests Who Are Neurodivergent

There are many ways to create a visual schedule. We suggest starting with the activities that you know will occur, such as how you will travel to the theme parks, the time you plan on entering the theme parks, and/or the times of parades and shows you plan to experience.

Next, fill in the remaining times with possible attractions and use a question mark or a change card to build flexibility into the schedule. Review the visual schedule with your family member before your visit so they have an idea of what to expect.

By providing a possible timeline, you can help the Guest with a neurodivergent disability understand what to expect—such as crowds, sights, sounds, and smells—and so that they can learn the routine.

For an example of a timeline, please download our Accessibility Planning Guide & Recommendations.

Comprehensive maps and guides are available for each of the theme parks.

Review the maps with the Guest with a neurodivergent disability and try to lay out a plan for the day. We recommend that you consider downloading the My Disney Experience app to have information on your mobile device, including entertainment showtimes. You can even order food and beverages via the My Disney Experience app.

Get ready for a day at the theme parks by packing helpful items for Guests with neurodivergent disabilities.

Being prepared for a day at Walt Disney World Resort goes beyond the parks. Plan ahead by bringing along an assortment of items.

Some suggestions include:

• A Safety Bracelet or Nametag
• Ear Plugs or Headphones
• A Favorite Device or Activity
• A Sensory Toy

Waiting in line is a regular part of the Walt Disney World Resort experience.

To prepare, practice waiting with the Guest with a neurodivergent disability at home or in lines at places they might already frequent.

Companion restrooms are available throughout the Walt Disney World Resort and feature single-stall gender neutral restrooms that provide additional space and privacy for individuals with a companion or caregiver. Manual flush toilets are available in some companion restrooms for Guests with sensory needs. 

Learn more about restrooms

Pick a place on the map to meet in case your party becomes separated. Be sure the Guest with a neurodivergent disability is aware of the location and show it to them as soon as you arrive in the park.

Should they get lost, stress the importance to the Guest with a neurodivergent disability of finding a Cast Member who will assist in attempting to reunite you. In addition, there are also designated locations in each park where lost persons can be escorted.

It is recommended that you take a photo of the Guest with a neurodivergent disability on your mobile device or digital camera, especially if they tend to wander off. You may also consider making a nametag that includes their name, as well as your name and mobile phone number.

Should a Guest with a neurodivergent disability become overstimulated or need some down time, several quieter locations are available throughout the Resort where they can “take a break.”

Some examples include:

Magic Kingdom Park:

• Main Street, U.S.A. – Center Street
• Adventureland – Area near Swiss Family Treehouse; Area next to the Pirates of the Caribbean restrooms
• Frontierland – Miner’s Cove; Area near Tiana’s Bayou Adventure restrooms
• Liberty Square – Area behind Ye Old Christmas Shoppe; Area next to the Hall of Presidents
• Fantasyland – Area near the Wishing Well; Area outside Pete’s Silly Sideshow
• Tomorrowland – Pathway near TRON Lightcycle/Run leading towards Fantasyland; Area between Space Mountain and the Rockettower Plaza Stage; Area near Walt Disney’s Carousel of Progress

EPCOT:

• World Celebration – Areas throughout
• World Nature – Area between the Seas with Nemo and Friends and the Coral Reef Restaurant; Imagination Pavilion near the restrooms
• World Discovery – Area near Mission: SPACE and Guardians of the Galaxy: Cosmic Rewind
• Mexico Pavilion – Accessible ramp to right of pavilion
• Norway Pavilion – Corridor between Norway and China
• China Pavilion – Area next to the Temple of Heaven
• Italy Pavilion – Seating nook next to Pizza Al Taglio
• America Pavilion – Corridor between Joffrey’s Coffee and Regal Eagle Smokehouse: Craft Drafts & Barbecue
• Japan Pavilion – Garden seating area
• Morocco Pavilion – Near Restaurant Marrakesh and Lamps of the Wonder
• France Pavilion – Between France and the United Kingdom near the water
• United ­­Kingdom Pavilion – Garden area
• Canada Pavilion – Garden walkway towards Le Cellier Steakhouse

Disney’s Hollywood Studios:

• Sunset Boulevard & Hollywood Boulevard – Area next to The Hollywood Brown Derby restaurant
• Animation Courtyard – Near the restrooms
• Pixar Place – End of block near archway
• Toy Story Land – Corridor between Toy Story Land and Star Wars: Galaxy’s Edge
• Star Wars: Galaxy’s Edge – Area next to First Order Cargo; Area between Oga’s Cantina at the Walt Disney World Resort and Millennium Falcon: Smugglers Run; Area next to Toydarian Toymaker
• Grand Avenue – Corridor on right just before Star Wars: Galaxy’s Edge; Pathway between Muppet Vision 3D and Mama Melrose’s Ristorante Italiano
• Echo Lake – Area by Indiana Jones Adventure Outpost to the right of 50’s Prime Time Café

Disney’s Animal KingdomTheme Park:

• Discovery Island: Areas throughout
• DinoLand USA – Area next to theater
• Asia – Maharajah Jungle Trek (locations throughout) and the pathway next to Caravan Road leading to Africa
• Rafiki’s Planet Watch – Locations throughout
• Africa – Gorilla Falls Exploration Trail (locations throughout)

All Parks – First Aid and quick-service restaurant seating areas (during non-peak periods).

Learn more about break areas in the Accessibility Planning Guide & Recommendations.

Learn how Walt Disney World Resort can accommodate most food allergies, intolerances and special dietary needs at dining locations across the Resort. Special requests can be made ahead of time when booking a dining reservation, or by speaking with the chef or manager on duty at most restaurants.

View more information about special dietary requests throughout the Resort.