Service Animals

We value all our Guests with Disabilities and service animals are welcomed at most locations throughout Walt Disney World theme parks and Resort hotels.

At Walt Disney World Resort, a service animal is a dog or miniature horse that is trained to do work or perform tasks for, and to assist, an individual with a disability.

Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Service animals are not allowed in the water—including water features and fountains—or closer than 4 feet to the water on wet decks.

For more information, please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com.

Service Animals Permitted with Caution

Guests with service animals should check with a host for attraction and boarding information at the following attractions:

Magic Kingdom Park

Epcot

Disney's Hollywood Studios

Disney's Animal Kingdom Theme Park

Service Animal Relief Areas

Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme parks, Resort hotels and other Guest areas. Additionally, for your convenience, we also offer the following designated areas in our theme parks:

Magic Kingdom Park

  • Adventureland: adjacent to the Pirates of the Caribbean
  • Frontierland: near the Big Thunder Mountain Railroad
  • Liberty Square: behind the Liberty Tree Tavern
  • Fantasyland: near the Walt Disney World Railroad
  • Tomorrowland: By Space Mountain Restrooms

Epcot

  • Future World East: next to the restrooms behind MouseGear
  • Future World West: next to the Imagination! restrooms
  • United Kingdom: right of restrooms
  • The space between the Outpost and Germany Pavilion

Disney’s Hollywood Studios

  • In the courtyard of First Aid
  • Near Tatooine Traders
  • Toy Story Land: near Alien Swirling Saucers
  • At the entrance to Toy Story Land

Disney’s Animal Kingdom Theme Park

  • Discovery Island: near First Aid
  • DinoLand U.S.A.: next to the planter at the Restaurantosarus restrooms
  • Asia: right of the planter at Maharajah Jungle Trek restrooms
  • Rafiki’s Planet Watch: right of the planter at Conservation Station entrance
  • Pandora: on path near the Satuʻli Canteen

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Guest Services

  • Accessibility Services
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Find Service Animals

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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