Service Animals

We value all our Guests with disabilities and service animals are welcomed at most locations throughout Walt Disney World theme parks and Resort hotels.

At Walt Disney World theme parks and Resort hotels, a service animal is defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an individual with a disability.

Guests who use service animals must retain control of their animals at all times and should keep them on a leash or harness while visiting.

Cast Members are not permitted to take control of service animals. Guests with service animals should follow the same attraction entrance guidelines as Guests who use wheelchairs.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Service Animals Permitted with Caution

Guests with service animals should check with a host for attraction and boarding information at the following attractions:

Magic Kingdom Park

Epcot

Disney's Hollywood Studios

Disney's Animal Kingdom Park

Service Animal Relief Areas

Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme parks, Resort hotels and other Guest areas. Additionally, for your convenience, we also offer the following designated areas in our theme parks:

Magic Kingdom Park

  • Adventureland: Adjacent to Pirates of the Caribbean
  • Frontierland: Near Big Thunder Mountain Railroad
  • Liberty Square: Behind Liberty Tree Tavern
  • Fantasyland: Near Walt Disney World Railroad
  • Tomorrowland: By Space Mountain Restrooms

Epcot

  • Future World East: next to restrooms behind MouseGear
  • Future World West: next to Imagination! restrooms
  • United Kingdom: right of restrooms
  • Between the Outpost and Germany pavilion

Disney’s Hollywood Studios

  • In the courtyard of First Aid 
  • Echo Lake: Next to ABC Sound Studio restrooms 
  • Animation Courtyard: Across from Walt Disney: One Man’s Dream

Disney’s Animal Kingdom Park

  • Discovery Island: Near First Aid
  • DinoLand U.S.A.: Planter next to Restaurantosarus restrooms 
  • Asia: Planter to right of Maharajah Jungle Trek restrooms 
  • Rafiki’s Planet Watch: Planter to right of Conservation Station entrance

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Guest Services

  • Accessibility Services
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Find Service Animals

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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