A man sitting in a wheelchair watches stormtroopers at the Star Wars Rise of the Resistance attraction

Services for Guests with Mobility Needs

Discover helpful services and access options available throughout Walt Disney World Resort for Guests with mobility disabilities.

Disability Parking

Parking for Guests with disabilities is available throughout Walt Disney World Resort. A valid disability parking permit is required, and standard parking rates apply.

Parking fees are nonrefundable, including preferred parking fees. Parking is limited and subject to availability. Paying a parking fee does not guarantee parking availability if a Guest leaves and returns to the same theme park later in the day or if a Guest visits a different theme park.

Theme Park Disability Parking Lots
Guests with mobility disabilities—including those traveling with personal wheelchairs, electric scooters or other mobility devices—should park in our Disability Parking Lots, located a short distance from the main entrance to each of the 4 theme parks at Walt Disney World Resort.

For further directions on parking options, Guests should inquire at the theme park Auto Plaza (at the entrance to each Walt Disney World theme park). Additonally, you can call Guest Services at (407) 824-2222. Guests younger than 18 years of age must have parent or guardian permission to call.

Courtesy trams are available at all 4 theme parks. If necessary, Guests may ask for a space at the end of a row closest to the courtesy tram pick-up and drop-off locations. Courtesy trams will transport Guests to theme park Main Entrances and the Transportation and Ticket Center.

Wheelchair & ECV Rental

Icon for Wheelchair and ECV Transportation Accessibility

Wheelchair & ECV Transportation Accessibility

Most of the transportation systems at Walt Disney World Resort are accessible to Guests with disabilities.

Bus Access

All bus routes are serviced by buses equipped to accommodate wheelchairs and ECVs/scooters within the following guidelines:

The mobility device must fit the lift without being forced.
The mobility device must be securely fastened in the onboard restraints.

Most buses can hold up to 2 mobility devices in the securement areas. It is recommended that Guests using an ECV/scooter transfer to a bus seat while onboard. Guests using canes, walkers, crutches or who have difficulty walking can board via the rear door. Guests should share their request to use the ramp or rear door with the bus driver before boarding.

Minnie Van™ Service

Accessible Minnie Van service is also available through the Lyft app. Any Guest can order an Accessible Minnie Van. Guests do not need to use the vehicle’s accessibility functions in order to book a ride in an Accessible Minnie Van.

Accessible Minnie Vans include the following:

Seating for 5 people
One complimentary car seat (which can be used by one of the 5 passengers)
2 spaces for mobility devices (Guests may remain in their mobility devices for the duration of the ride)

There is a maximum capacity of 7 Guests per Accessible Minnie Van.

Please note that Minnie Van service is not a complimentary transportation option and requires payment through the Lyft app on your mobile device.

Learn more about Minnie Van service at Walt Disney World Resort.

Watercraft Access

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a Disney Cast Member at the watercraft dock for information and assistance.

Monorail Access

Guests may access the Walt Disney World monorail system by using the elevators or ramps at the following locations:

Disney Skyliner Access

Guests with mobility disabilities may access this aerial gondola for a bird’s-eye view of various locations around Walt Disney World Resort! This grand, state-of-the-art system conveniently connects Disney’s Hollywood Studios and the International Gateway at EPCOT to the following Disney Resort hotels:

The Disney Skyliner station at International Gateway at EPCOT is conveniently located just a short stroll away from Disney’s BoardWalk entertainment district, Disney’s Yacht Club Resort, Disney’s Beach Club Resort and Disney’s BoardWalk Inn.

Cushions on Attractions

Guests with mobility disabilities who use cushions on a daily basis—on their wheelchair or when they transfer to alternate seating—may use portable seat cushions on select attractions.

Portable cushions must fit reasonably within the attraction or experience without obstructing the attraction’s safety features.

The use of portable seat cushions due to a disability is permitted at the following locations:

Magic Kingdom park

EPCOT

Disney's Hollywood Studios

Disney's Animal Kingdom theme park

We endeavor to provide options for our Guests with disabilities to load into ride vehicles comfortably. Each attraction varies, please speak with a Cast Member at the attraction about available tools and discuss any individual boarding needs. Below are the tools available at select attractions

Dedicated Guest with disabilities Load and Unload areas.

Wheelchair Access Vehicles (WAV) allows Guests to remain in a wheelchair to experience the attraction without transferring.

Transfer Access Vehicle (TAV) accommodates Guests requiring assistance in entering and exiting the vehicles (e.g., seat with folding bolster, door with swinging threshold).

Transfer Devices assist Guests transferring between a wheelchair and a ride vehicle seat.

Learn more about accessing attractions queues.

May Remain in Wheelchair/ECV

Review a list of attractions that allow Guests to remain in their wheelchair or Electric Conveyance Vehicle (ECV).

Guests riding in a Jungle Cruise boat, including a man in a wheelchair

Learn More

Must Transfer from ECV to Wheelchair

Review a list of certain attractions Guests may be required to transfer from their ECV to a wheelchair, or from their ECV to a wheelchair and then to a ride vehicle.

A Cast Member helping a person in a wheelchair and their service dog board Kilimanjaro Safaris

Must Transfer from Wheelchair/ECV to Ride Vehicle

Review a list of certain attractions Guests must transfer from their wheelchair or EVC, either by themselves or with assistance from someone in their party.

A man transferring from a Big Thunder Mountain Railroad train to a wheelchair

Learn More

Must Be Ambulatory

Review a list of attractions that require Guests to walk by themselves or receive assistance from members of their party while enjoying an experience.

Learn More

A young patient wearing a face mask holds a plush Mickey Mouse while a doctor uses his stethoscope on the toy.

AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.

Learn More

For questions about services for Guests with Disabilities, please email us.

Services for Guests with Mobility Needs

Discover helpful services and access options available throughout Walt Disney World Resort for Guests with mobility disabilities.

Featured Services

Disability Parking

Wheelchair & ECV Rental

Wheelchair & ECV Transportation Accessibility

Cushions on Attractions

Experiencing Attractions with a Mobility Device

May Remain in Wheelchair/ECV

Must Transfer from ECV to Wheelchair

Must Transfer from Wheelchair/ECV to Ride Vehicle

Must Be Ambulatory

Guest Health Care Services Presented by AdventHealth