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My Disney Experience – Frequently Asked Questions

Q.

What is Radio Frequency (RF) technology and how is it used at Walt Disney World Resort?

A.

Radio Frequency technology—also known as RF—is commonly used technology found throughout the world in everyday items like credit cards, video game controllers, keyless car entry, fitness wristbands and much more. We use RF technology to enhance your experience at Walt Disney World Resort.

RF Technology at Walt Disney World Resort

RF technology has been in use at Walt Disney World Resort for many years, such as in ride and parade control float systems and laundry and costuming services. MagicBands and RF cards also use this technology to allow you to touch to enter your Disney Resort hotel room and the Walt Disney World parks (valid park admission required), make purchases at select locations, and access the FastPass+ attractions and shows you’ve selected. We continue to expand ways to use this common technology to create new and amazing Guest experiences and enhanced Guest service.

Regulation of RF Technology

Walt Disney World Resort includes systems and devices using RF technology that are designed, tested and manufactured to comply with Federal Communications Commission (FCC) regulations. The levels of RF energy they generate are similar to those found in many consumer devices.

Implanted Pacemakers or Cardioverter-Defibrillators and RF Technology

If you have questions about your medical device and RF technology, we encourage you to seek the guidance of the manufacturer of your device and your physician. Manufacturers of Implantable Pacemaker and Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the MagicBand and touch points found throughout Walt Disney World Resort.

If you suspect interference with your device is taking place, move away from the RF device so it is at least 9-inches (23-cm) distance away from your Pacemaker or ICD.

Insulin Pumps, Neuro-Stimulators, Hearing Aids and RF Technology

Every device differs so we encourage you to check directly with your device manufacturer and physician.

Your Privacy and RF Technology Used at Walt Disney World Resort

Your MagicBand or card is unique to you and allows us to authenticate you and the benefits associated with you. The MagicBand and card contain only a randomly assigned code that securely links to an encrypted database and are configured to not store any other information about you.

Each MagicBand contains an HF Radio Frequency device and a transmitter which sends and receives RF signals through a small antenna inside the MagicBand and enables it to be detected at short-range touch points throughout Walt Disney World Resort. MagicBands can also be read by long-range readers located at Walt Disney World Resort used to deliver personalized experiences, as well as provide information that helps us improve the overall experience in our parks.

If you prefer, you may elect to use a card instead of a MagicBand. Cards contain a passive HF Radio Frequency chip and cannot be detected by the long-range readers.

 Learn more about our privacy and data collection policies.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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