Q:
I purchased a Disney Band online or at a retail location. How do I link it to a MyDisney account so that I can use it?
A:
If you purchased your Disney Band at the Disney store ...
Q:
Can I use my MagicBand+ on board Disney Cruise Line ships? Can I use my DisneyBand+ at Walt Disney World Resort or at the Disneyland Resort?
A:
Yes, your Walt Disney World Resort or Disneyland Resort Ma...Q:
I am an Annual Passholder with a Disney band and an Annual Pass card. What should I bring to the Walt Disney World theme parks?
A:
As an Annual Passholder, you can use your Annual Pass card...Q:
How do I charge my Disney band?
A:
Your Disney band comes with a rechargeable battery and 6-i...Q:
Are there Disney band charging stations at the theme parks?
A:
There are no charging stations at the theme parks, so we r...Q:
What phones are compatible with MagicBand+?
A:
MagicBand+ can pair with most smart devices, including And...Q:
Can I reuse my Disney band or Key to the World card the next time I visit Walt Disney World Resort?
A:
Yes. If you have a Disney band or card that you like, and ...Q:
What do I do if my MagicBand+ isn't working?
A:
Here are some common troubleshooting solutions you can try...Q:
How do I use my Disney Band?
A:
For many features and services, all you need to do is hold...Q:
I do not live in the United States. Will you ship my Disney bands internationally?
A:
Unfortunately, Disney band orders cannot be shipped intern...Q:
Can you track my location using MagicBand+?
A:
MagicBand+ devices are not GPS-based and do not enable col...Q:
What do the lights on my Disney Band mean?
A:
Your Disney Band uses flashing colors to communicate. Each...Q:
Can I have multiple active Disney band or cards?
A:
Yes, you can have more than one Disney band or card linked...Q:
I have multiple MagicBands or cards. How do I manage them?
A:
You manage your MagicBands or cards in the MagicBand secti...Q:
I do not have a MyDisney account. Can I still use a MagicBand+?
A:
MagicBand+ will work with the new exclusive MagicBand+ exp...Q:
I am an Annual Passholder. What should I do if my Disney band did not arrive when it was scheduled to, or if I forget to bring it with me?
A:
If your Disney band did not arrive as scheduled or you did...Q:
I am an Annual Passholder who is not currently a Guest at a Disney Resort hotel. Can I use my Disney band to make purchases?
A:
No. At this time, only Guests who are currently staying at...Q:
How do I make purchases using my Disney band+ or Disney band?
A:
If you’re staying at a Disney Resort hotel, you can charge...Q:
Is the battery in my Disney band replaceable?
A:
No, but you do not need to replace the battery in your Dis...Q:
Can other people use my Disney band or card?
A:
No. When you link your Disney band or card to your MyDisne...Q:
How do I view or download photos that I linked to MyDisney account with my MagicBand+ or MagicBand?
A:
Once you’ve linked your MagicBand+ or MagicBand to your My...
Help Center
How can we help you?
