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MagicBands & Cards – Frequently Asked Questions

Q.

I do not live in the United States. Will you ship my MagicBand internationally?

A.

Unfortunately, MagicBand orders cannot be shipped to all countries. When you customize your MagicBand, you’ll be asked to provide a shipping address. If, during this process, you discover that we do not ship to your country—but you plan on staying at a Disney Resort hotel—your MagicBand will automatically be waiting for you at the Front Desk when you arrive at your Disney Resort hotel. Likewise, you can also arrange to have your MagicBand sent to a non-Disney Resort hotel with a valid shipping address prior to the start of your vacation.

Starting in 2021, we plan to unveil an innovative new offering as part of the My Disney Experience app that will bring features of a MagicBand to your smart devices. With this new offering, MagicBands will no longer be provided on a complimentary basis with new Disney Resort hotel reservations for Guests with arrivals beginning Jan. 1, 2021 and beyond.

Guests staying at Disney Resort hotels with an arrival date through December 31, 2020 will receive complimentary MagicBands.

If you are a Passholder with an address where we do not ship, we ask that you provide us with an address where we can send your MagicBand at least 11 days before you plan to visit Walt Disney World Resort.

If you have not yet done so, customize your MagicBand.

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All of our Cast Members are currently busy assisting other Guests. Please try back later. We are here to assist you between 7:00 AM and 11:00 PM Eastern.
  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
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  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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