Guest Health Care Services Presented by AdventHealth
AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.
Service Animals at the Theme Parks
At Walt Disney World Resort, we have specific guidelines to ensure all Guests with service animals are supported throughout their visit. Please note that:
- A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
- Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.
- Only trained service animals are permitted inside Walt Disney World theme parks, water parks or Disney Springs. Emotional support animals, comfort animals and pets are only permitted at designated, pet-friendly Walt Disney World Resort hotels.
- Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on or lunge at other Guests or Cast Members. Corrective action must be taken if the service animal is not behaving appropriately.
- Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member at these locations about available options, including Rider Switch with a member of your party or a portable kennel.
- Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
- Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.
Relief Areas and Attraction Boarding Requirements for Service Animals
Magic Kingdom Park
EPCOT
Disney’s Animal Kingdom Theme Park
Disney's Hollywood Studios
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For questions about services for Guests with Disabilities, please email us.