Access Select Experiences

Join an available virtual queue for select experiences via the My Disney Experience app—and enjoy other fun offerings while you wait.

From time to time, a complimentary virtual queue—accessible via the My Disney Experience app—may be used for select attractions or experiences. You can request to join the queue for that attraction or experience. While you wait to get called back, you can enjoy other park offerings. Generally, when the virtual queue is in place, standby options are limited and not always available.

There are no virtual queues available at this time.

Virtual queues continue to be helpful with the launch of popular attractions and the debut of new experiences and offerings. In the future, we may use them again from time to time for select experiences.

Check Virtual Queue in the My Disney Experience app just before your visit to learn whether a virtual or standby queue will be required or available for any attractions or experiences when you’re here.

Get Ready to Join the Virtual Queue!

On the day of your visit, you may have the opportunity to join the virtual queue at daily distribution times, which are subject to be change or cancellation as availability allows. Distribution schedules will be available in the My Disney Experience app. Tap “Join Virtual Queue” on the Virtual Queue tile on the home screen to get more information.

Step 1 – Prepare for Your Visit

Make sure you have the My Disney Experience app with notifications enabled so you receive important updates about the virtual queue—including callback details and daily distribution times.

Log into the My Disney Experience app and select the Virtual Queue tile on the home screen before your visit to find out which attractions and experiences will require a virtual queue, when to join the virtual queue and who is eligible.

In preparation, link your group's theme park tickets to your MyDisney account. Valid admission for a theme park is required. Select admission types may need a theme park reservation depending on the type of admission and date of your visit. Learn more about theme park reservations. For a virtual queue not located in a theme park, valid admission may not be required.

Select one member of your party to access the virtual queue. This person will be able to check for an available boarding group for everyone in your party. If multiple people in your party. If multiple people in your party try to join the virtual queue simultaneously, this action may inhibit your ability to join a group.

Step 2 – Enroll Your Group

On the day of your visit, tap “Join Virtual Queue” on the home screen of the app to view the current status and next steps for joining a virtual queue. The app will indicate when there is no availability for a specific distribution time.

As long as your My Disney account is linked to your group's theme park tickets, and everyone has valid admission and park reservations (if applicable) for the park you plan to visit, you can enroll everyone in the virtual queue at the same time (subject to availability).

Step 3 – Enjoy the Experience

Can I join the virtual queue for an attraction or experience more than once in a day?
Answer<p>In order to give as many Guests as possible the opportunity to join the queue, each Guest can enter the virtual queue for a given experience no more than once per day, subject to availability.</p>
What happens if there is more than one attraction or experience using a virtual queue?
AnswerIf more than one attraction is using a virtual queue, Guests will need to enter those virtual queues one at a time. But Guests may enter a virtual queue for an attraction and one for entertainment or 2 entertainment offerings at the same time.

Joining the virtual queue does not guarantee the ability to participate in the experience.
Boarding groups for a virtual queue are limited, subject to availability, and are not guaranteed. Not all boarding groups may be called to return, based on availability of the experience. Also, shows might be cancelled.
Please arrive at your attraction once your boarding group is called. Be advised that late arrivals may not be accommodated.

If you have any questions or need assistance, please find a Cast Member at one of the Guest Experience Team kiosks throughout the park or visit a Guest Relations location. You may also select the “Chat with Us” function in the My Disney Experience app for assistance.

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Access Select Experiences

What Is a Virtual Queue?

Check for Updates

How Virtual Queues Work

Step 1 – Prepare for Your Visit

Step 2 – Enroll Your Group

Step 3 – Enjoy the Experience

Frequently Asked Questions

Please Be Aware That:

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