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Services for Guests with Mobility Disabilities

Attraction and transportation access help Guests with mobility disabilities enjoy as carefree a visit as possible.

Attraction Access Categories

Walt Disney World attractions offer access for Guests with mobility disabilities in the following categories:

May Remain in Wheelchair/ECV May Remain in Wheelchair/ECV
Must Be Ambulatory Must Be Ambulatory
Must Transfer from Wheelchair/ECV Must Transfer from Wheelchair/ECV
Must Transfer to Wheelchair Must Transfer to Wheelchair
Must Transfer to Wheelchair, Then to Ride Vehicle

 

May Remain in Wheelchair/ECV

These attractions allow Guests to remain in their wheelchair or Electric Conveyance Vehicle (ECV) during the experience.

 Magic Kingdom Park

 Epcot

 Disney’s Hollywood Studios

 Disney’s Animal Kingdom Park

 Disney’s Blizzard Beach Water Park

Disney’s Typhoon Lagoon Water Park

 

Must Be Ambulatory

These attractions require Guests to walk by themselves or be assisted by members of their party.

 Magic Kingdom Park

 Disney’s Blizzard Beach Water Park

 Disney’s Typhoon Lagoon Water Park

 

 Must Transfer from Wheelchair/ECV

These attractions require Guests to transfer from their wheelchair or ECV—by themselves or with assistance from their party—to a ride vehicle.

 Magic Kingdom Park

 Epcot

 Disney’s Hollywood Studios

 Disney’s Animal Kingdom Park

 Blizzard Beach

 Disney’s Typhoon Lagoon Park

 

Must Transfer to Wheelchair

These attractions require Guests to transfer to an available wheelchair at the attraction.

 Magic Kingdom Park

 Epcot

 Disney’s Hollywood Studios

 Disney’s Animal Kingdom Park

 Disney’s Blizzard Beach Park

 Disney’s Typhoon Lagoon Water Park

 

Must Transfer to Wheelchair, Then to Ride Vehicle

These attractions require Guests to transfer to an available wheelchair at the attraction, then to transfer from the wheelchair to the ride vehicle.

 Magic Kingdom Park

 Epcot

 Disney’s Hollywood Studios

 

A ferry boat leaving the dock as another one arrives

Wheelchair and ECV Accessibility with Walt Disney World Transportation

Most of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities.

All bus routes are serviced by buses equipped to accommodate various types of wheelchairs within the following guidelines:

  • The mobility device must fit the lift without being forced. Some motorized chairs and ECVs are too wide or too long for the bus lift. The standard lift size is 30” x 48”.
  • The mobility device must be securely fastened in the onboard restraints.
  • It is recommended that Guests using a scooter transfer to a bus seat while onboard.

Watercraft Access

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a Disney Cast Member at the watercraft dock for information and assistance.

Monorail Access

Guests may access the Walt Disney World monorail system by using the elevators or ramps at the Transportation and Ticket Center, Magic Kingdom parkEpcot, Disney's Grand Floridian Resort & SpaDisney's Polynesian Resort, and Disney's Contemporary Resort.

Disney's Magical Express Access

Disney's Magical Express transportation can accommodate most Guests in standard-size wheelchairs and ECVs. Please indicate that you’ll be traveling with a wheelchair when you book your Disney's Magical Express reservation.

Partial side view of a wheelchair holding a little girl

Wheelchair and ECV Rental

Wheelchairs

and Electric Conveyance Vehicles (ECVs) are available to rent throughout Walt Disney World Resort.

 

A multi-story log-constructed building with sloping roof and dormers, stone façade and chimneys

Parking for Guests with Mobility Disabilities

Parking

for Guests with disabilities is available throughout Walt Disney World Resort. A valid disability parking permit is required.

 

A black retriever working as a service dog

Service Animals

Trained service animals are welcome in most locations throughout Walt Disney World Resort; however, they must remain on a leash or in a harness at all times. Please note that Cast Members are not permitted to handle service animals.

The monorail entering the main concourse of Disney's Contemporary Resort at sunset

Additional Information

Guest Services
  • Accessibility Services
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  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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