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Annual Passes – Frequently Asked Questions


I purchased the Disney Photopass® add-on option for my Annual Pass. How do I use Disney PhotoPass service and download my photos?


It’s easy to get started! If you purchased the Disney PhotoPass downloads add-on option for your pass, all you need to do is link your valid Annual Pass to your Disney account and you’re ready to visit the Walt Disney World theme parks and begin enjoying Disney PhotoPass Service.

While at Walt Disney World Resort, you may use your Annual Pass, MagicBand or Disney PhotoPass card to link photos to your Disney account—including attraction and dining photos.

You can view and download eligible photos linked to your Disney account on the Photos & Videos page or with the My Disney Experience mobile app. If you’re not seeing your photos on the Photos & Videos page, please double check that you have linked all relevant Annual Passes, MagicBands and Disney PhotoPass cards to your Disney account.

Have you linked your pass and still need help downloading your photos? View detailed instructions on how to download photos.

Learn more about Walt Disney World annual passes.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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