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Annual Passes – Frequently Asked Questions

Q.

As an Annual Passholder, can I pick up my MagicBand the next time I visit Walt Disney World Resort?

A.
Unfortunately, we are not able to provide Passholders with...
Q.

Can I use FastPass+ service to reserve attractions and entertainment on the same day that I visit a Walt Disney World theme park?

A.
Yes. If you have not made FastPass+ selections in advance—...
Q.

I recently purchased an Annual Pass on disneyworld.com and have an exchange certificate. How do I customize and order my MagicBand?

A.
If you have not already done so, please follow these steps...
Q.

I am an Annual Passholder and I don’t want to use a MagicBand. Can I still use FastPass+ service?

A.
Yes. MagicBands are a convenient option for making your Walt...
Q.

What is the best way to make or modify my FastPass+ selections when I am visiting a Walt Disney World theme park?

A.
We offer 2 quick and easy options to make or modify your...
Q.

I purchased an Annual Pass using the Monthly Payment Program for Florida residents. Can I change my credit or debit card on file during the payment period?

A.
Yes. You can change the card used for your monthly payments...
Q.

As an Annual Passholder, how do I reserve FastPass+ attractions and entertainment?

A.
If you have a valid Annual Pass, please follow these simple...
Q.

I am an Annual Passholder who is not currently a Guest of a Disney Resort hotel. Can I use my MagicBand to make purchases?

A.
No. At this time, only Guests who are currently registered...
Q.

Can I have multiple active MagicBands or cards?

A.
Yes. If you have multiple MagicBands or cards linked to your...
Q.

I am an Annual Passholder and my MagicBand did not arrive as scheduled or I forgot to bring it with me. What should I do?

A.
Don’t worry, if your MagicBand did not arrive as scheduled...
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  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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