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Online Check-in – Frequently Asked Questions

Q.

How does Online Check-In work? 

A.

When you use Online Check-In, you provide us in advance of your arrival with the information that we typically collect at the Front Desk during the standard check-in process. Upon arrival at your Disney Resort hotel, you will visit a specially designated Front Desk location where we’ll give you a Welcome Folder and your MagicBand.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World visit, please call (407) 939-5277.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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