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Online Check-in – Frequently Asked Questions

Q.

How does Online Check-In work? 

A.

When you use Online Check-In, you provide us in advance of your arrival with the information that we typically collect at the Front Desk during the standard check-in process. Upon arrival at your Disney Resort hotel, you will visit a specially designated Front Desk location where we’ll give you a Welcome Folder and your MagicBand.

Starting in 2021, we plan to unveil an innovative new offering as part of the My Disney Experience app that will bring features of a MagicBand to your smart devices. With this new offering, MagicBands will no longer be provided on a complimentary basis with new Disney Resort hotel reservations for Guests with arrivals beginning Jan. 1, 2021 and beyond.

Guests staying at Disney Resort hotels with an arrival date through December 31, 2020 will receive complimentary MagicBands.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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