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Hotel Reservations – Frequently Asked Questions


I’d like to plan a Walt Disney World vacation. If my plans change, can I modify or cancel my vacation?


To provide additional flexibility, Disney-imposed change and cancellation fees are waived up to the date of check-in for reservations with arrivals through April 30, 2021.

Cancellation fees imposed by third-party suppliers—including airlines and rental cars, as well as non-refundable products like travel protection plans—are deducted from refundable amounts for Walt Disney Travel Company packages.

Need Help?
For assistance with your reservation, please contact us. If you did not book through Disney directly, please contact your travel professional.

Disney Vacation Club Reservations
If you booked through Disney Vacation Club, other terms apply. Visit Disney Vacation Club or call Member Services at (800) 800-9800 for information and assistance with your reservation.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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