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Airport Transportation and Check In – Frequently Asked Questions


Are service animals and pets permitted on Disney’s Magical Express motorcoaches?


Disney’s Magical Express is available for Guests traveling with service animals and pets at Walt Disney World Resort. Please note that Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021.

Service Animals
Service animals may travel on the Disney’s Magical Express motorcoach in the passenger cabin with their owners.

Pet dogs may travel to a dog-friendly resort on the Disney’s Magical Express motorcoach in the passenger cabin while in a pet carrier. The pet carrier must be provided by the owner, and it must be able to fit safely in a seat on the motorcoach.

No other pets are permitted in the passenger cabin or the storage compartment.

Learn more about Disney’s Magical Express or accommodations for Guests with disabilities at Walt Disney World Resort.

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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