AdventHealth Services
AdventHealth is the official health care provider at Walt Disney World Resort, offering a network of services to Guests—including urgent care, doctor visits, prescription delivery, equipment delivery and more.
AdventHealth Care Concierge Services
Health care is at your fingertips via the AdventHealth website and Experience Center.
Getting Care from AdventHealth
AdventHealth offers urgent care, doctor visits, prescription delivery, equipment delivery and more.
AdventHealth Video Visits
Get convenient, 24/7 access to doctors and health care providers using your mobile device or tablet.undefined
Access to Care at Walt Disney World Resort
Emergencies
For all health emergencies, seek the nearest Disney Cast Member to assist, or call 911 immediately. (“911” is the emergency phone number in the United States.)
First Aid in the Parks
First Aid Centers are located at all 4 theme parks and both water parks at Walt Disney World Resort.undefined
Frequently Asked Questions
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Answer<p>For all health emergencies, seek the nearest Disney Cast Member for assistance, or call 911 immediately. (“911” is the emergency phone number in the United States.)</p>
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Answer<p>Between the hours of 7:00 AM and 11:00 PM Eastern Time, 7 days a week, you can reach the AdventHealth Experience Center at <a href="tel:407-939-7480">(407) 939-7480</a>. Outside of these hours, please <a href="https://www.adventhealth.com/adventhealth-world-wellness/contact-us" class="triggerInterstitialModal interstitialModalThirdParty" target="_blank">contact AdventHealth online</a> or visit Lake Buena Vista Centra Care Urgent Care or the ER at AdventHealth Celebration. Appointments are not required for these 2 locations.</p>
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Answer<p>Of course. There are a number of health care facilities located in the Orlando area. Please see a Disney Resort hotel Front Desk for a list of local services.</p>
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Answer<p>Between the hours of 7:00 AM and 11:00 PM Eastern Time, 7 days a week, you can reach the AdventHealth Experience Center at <a href="tel:407-939-7480">(407) 939-7480</a> to arrange health care equipment delivery to your Walt Disney World Resort hotel. Outside of these hours, please <a href="https://www.adventhealth.com/adventhealth-world-wellness/contact-us" class="triggerInterstitialModal interstitialModalThirdParty" target="_blank">contact AdventHealth online</a>. <a href="https://www.adventhealth.com/adventhealth-world-wellness?utm_source=AdventHealthWorldofWellness.com&utm_medium=Redirect&utm_campaign=AdventHealth%20World%20of%20Wellness" class="triggerInterstitialModal interstitialModalThirdParty">View the list of health care equipment offered</a>. Orders can be placed prior to or during your vacation.</p>
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Answer<p>Complimentary transportation is provided by Centra Care Urgent Care. Call <a href="tel:407-939-7480">(407) 939-7480</a> for assistance. Wait times may apply.</p>
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Answer<p>AdventHealth’s convenient app can be used on your phone or tablet at any time. <a href="https://www.adventhealth.com/adventhealth-world-wellness#1993471" class="triggerInterstitialModal interstitialModalThirdParty">Learn more</a> about how you can take advantage of a virtual physician visit or download the app.</p>
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Answer<p>You should consult with your insurance company and/or primary care physician prior to seeking health care services. Out-of-pocket costs may apply if services are not covered through your insurance provider. You can also call the AdventHealth Experience Center at <a href="tel:407-939-7480">(407) 939-7480</a> to learn more about pricing and services.</p>
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Answer<p>Prescriptions can be sent to the closest pharmacy of your choice. As a convenience, AdventHealth also provides Disney Resort prescription delivery services. Please call the AdventHealth Experience Center at <a href="tel:407-939-7480">(407) 939-7480</a> for more information.</p>
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Answer<p>Yes. If you begin to feel ill or find that you require health care assistance, please visit one of the conveniently located First Aid centers in each of the 6 parks at Walt Disney World Resort. Disney registered nurses are available during normal park operating hours to offer over-the-counter medications, bandages and other quick remedies so that you can begin enjoying your vacation again.</p>
Guest Services at Walt Disney World Resort
Explore some of the services offered to help you stay well, feel your best and make the most of the magic.
Services for Guests with Disabilities: Get an overview of the services and access options for Guests with disabilities, including cognitive disabilities, mobility disabilities, hearing disabilities and more.
Refrigerator Availability: Find out how you can keep important items cool—both at Walt Disney World Resort hotels and in the theme parks.
Special Dietary Requests: Many dining locations can accommodate common food allergies and intolerances. Additionally, you can contact us prior to your visit for other special dietary requests, like medically-restrictive diets, uncommon allergies, kosher meals and more.
Rentals at Walt Disney World Resort
Get around with ease during your next visit, thanks to convenient ECV and wheelchair rental services.
Electric Conveyance Vehicle (ECV) Rentals: Rent an ECV for the day at any of the Walt Disney World theme parks, water parks and Disney Springs—or book a length-of-stay rental when staying at a Disney Resort hotel.
Wheelchair Rentals: Wheelchairs are available for rent at all Walt Disney World Resort theme parks and water parks, as well as at Disney Springs. Length-of-stay wheelchair rentals that are transferable between Disney theme parks may be offered during your visit, subject to availability.
Learn more about services for Guests with mobility disabilities at Walt Disney World Resort.
Health care services provided by AdventHealth are not provided by Disney and are charged separately. Not all services may be covered by insurance. Please consult your plan to verify coverage as needed. Out of pocket costs may apply if services are not covered through your insurance provider.