Guest Services

95 services
Access the Magic During Your Walt Disney World Resort Vacation
A mom holds her child’s hand as they walk by Cinderella Castle
Accessing Attraction Queues
An icon of a person in a wheelchair
AED/Automated External Defibrillators
Multiple Locations
Health Services
An icon of a heart with a lightning bolt down its center
Airport Luggage Transfer at Disney
ATM
Multiple Locations
Banking/Business
An icon of a dollar bill coming out of a machine
Baby Care Centers
Multiple Locations
Child Care and Services
An icon of a pacifier, representing a baby care center
Bell Services
Multiple Locations
Blind & Low Vision
Multiple Locations
Accessibility Services
A boy with a white cane wears headphones and the Disney Handheld Device, while holding on to a woman’s arm.
Business Centers
Multiple Locations
Banking/Business
An icon of a computer
Cakes at Walt Disney World Resort
Multiple Locations
Slice of cake icon
Car Care Center
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a car
Car Locator
Parking & Transportation, Travel Services
Car Rentals
Magic Kingdom Park
Parking & Transportation, Travel Services
An icon of a key ring with a car key and a tag
Check Out of Your Disney Resort Hotel
Multiple Locations
Travel Services
An icon for Guest Services Check In depicts a building and a checkmark
Club 33 Membership
Club Level Concierge
Multiple Locations
An icon of a concierge
Cribs and Playpens
Multiple Locations
Child Care and Services
An icon of a crib under a Mickey mobile
Deaf & Hearing Loss
Multiple Locations
Accessibility Services
A boy with a hearing aid looks in awe while a woman holds the Disney Handheld Device in front of him.
Designated Smoking Areas
Multiple Locations
An icon of a lit cigarette
Direct-to-Room Service
Multiple Locations
Disability Access Service
Multiple Locations
Accessibility Services
Discover Disney Ticket Upgrades
Ticket icon with outline
Disney Dining Plan
Disney Dining Icon
Disney MagicMobile Service
Disney PhotoPass Lenses
3 panels featuring Guests using Disney PhotoPass Lenses including Marvel, Star Wars and Pixar themed filters
Disney PhotoPass® Service
Disney Quick-Service Dining Plan
Quick Service Dining Icon
Disney Signature Services
Child Care and Services, Travel Services
Icon of a Disney Cast Member name tag, with the letter ‘D’ framed by 2 stars
Disney Skyliner
Multiple Locations
Parking & Transportation, Travel Services
Disney Ticket Center at Disney Springs
Disney Springs
Disney's Magical Express®
Multiple Locations
Parking & Transportation, Travel Services
An icon of a suitcase
Early Theme Park Entry for Disney Resort Hotel Guests
An icon of a clock with Mickey Ears
Ears to the World, Disney Show Translator
An icon of earphones
ECV Rentals
Multiple Locations
Accessibility Services, Parking & Transportation
An icon of an electric conveyance vehicle
Environmental Sustainability
An icon of a hand holding a leaf
Extended Evening Theme Park Hours
An icon of a clock with Mickey Ears
First Aid
Multiple Locations
Health Services
An icon of a cross, symbolizing medical care
Front Desk Services
Multiple Locations
An icon of a person sitting at a desk bell
Guest Experience Team
Magic Kingdom Castle icon
Guest Health Care Services
Cinderella holding a young girl in her arms in front of Cinderella Castle
Guest Relations
Multiple Locations
Travel Services
An icon of a lowercase letter I, symbolizing information
'Hey Disney!' Support
An icon of a lowercase letter I, symbolizing information
Housekeeping Service
Multiple Locations
Service Your Way icon featuring a broom and stars
In-Room Refrigerator Availability
Multiple Locations
Travel Services
An icon featuring a refrigerator with a built-in freezer
Laundry Services
Multiple Locations
An icon of a front loading washing machine
Lightning Lane Passes
Locker Rentals
Multiple Locations
An icon of a keyhole on a locker
Lost and Found
Multiple Locations
An icon of a teddy bear and an umbrella in a box, representing Lost and Found
Magical Extras
Multiple Locations
Magic Extras icon
Magical Floral & Gifts
A mother and 2 children sitting on a bed with large Goofy and Mickey Mouse plushies at Disney's Grand Floridian Resort & Spa
Mail Services
Banking/Business
An icon of a package with a bow, symbolizing mail
Merchandise Mobile Checkout
Multiple Locations
Minnie Van™
Multiple Locations
Parking & Transportation, Travel Services
Minnie Van Service icon
Mobile Charging Stations
Magic Kingdom Park
An icon of a partially charged battery
Mobile Dine Check-in
Multiple Locations
Mobile check-in for dining reservations icon
Mobile Dine Walk-up Availability
Multiple Locations
Mobile walk-up for dining availability icon
Mobile Food and Beverage Ordering
Multiple Locations
A dining icon
Mosquito Prevention
mosquito repellant icon
My Disney Experience & Vacation Planning Tools
My Disney Experience Mobile App
MyMagic+ Service Centers
Travel Services
Online Check-In
Multiple Locations
Neurodivergent
Multiple Locations
Accessibility Services
Notary Public
Banking/Business
An icon of a pen and paper, symbolizing a notary
Park Hopper® Option
Ticket icon with outline
Parking
Multiple Locations
Parking & Transportation, Travel Services
An icon of the letter P inside a circle, representing parking
Pet Friendly Accommodations at Walt Disney World Resort
An icon of a dog paw on a dog house wall
Picture Spot
Multiple Locations
An icon of a camera
Play Disney Parks
Multiple Locations
A logo for the Play Disney Parks mobile app
Portable Phone Charging Service Kiosks
Multiple Locations
An icon featuring a battery filled with a mid-level charge
Pressed Coin Machines
Multiple Locations
Magical Coin Press Machine icon
Resort Transportation
Multiple Locations
Restrooms
Multiple Locations
An icon of a woman and a man, representing restrooms
Rider Switch
Multiple Locations
Security Measures
An icon featuring a security officer wearing a badge
Service Animals
Multiple Locations
Accessibility Services
Services for Guests with Disabilities
Accessibility Services
Services for Guests with Disabilities at Disney Resort Hotels
Multiple Locations
Accessibility Services
An icon of a person in a wheelchair moving toward a star
Services for Guests with Mobility Needs
Multiple Locations
Accessibility Services
Single Rider Option
Multiple Locations
An icon for the single rider line
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