Help Center

Tickets – Frequently Asked Questions

Q:

Can I cancel or modify my theme park tickets or vacation packages?

A:

Tickets and packages at Walt Disney World Resort are nonrefundable. While you cannot cancel or get a refund for tickets or packages, you may be able to change the date of your unused tickets.

Hurricane Exception

In the event that a hurricane warning is issued by the National Hurricane Center for the Orlando area—or for your place of residence—within 7 days of your scheduled arrival date, you may be able to reschedule or cancel your tickets or vacation packages. See our Hurricane Policy for details.