Annual Passes – Frequently Asked Questions
Q:
I purchased a theme park ticket. Can I upgrade my ticket to an Annual Pass?
A:
You may be able to upgrade your ticket to an Annual Pass. However, special events tickets and complimentary tickets are never eligible for upgrade.
How to Upgrade
You can upgrade eligible tickets in the My Disney Experience app, or by visiting any theme park ticket window or the Disney Ticket Center at Disney Springs.
The following timeline rules apply:
- 1-Day Ticket: Can be upgraded on or before the day that you use the ticket.
- Multi-Day Ticket: Can be upgraded until the last day of use, or when the ticket expires (whichever comes first). To upgrade to an Annual Pass enrolled in the Florida Resident monthly payment program, the upgrade must also occur within 14 days of the ticket’s first use.
Your pass will be valid for one year from the first day the original theme park ticket was used.
Any Annual Pass upgrade is subject to your prior ticket usage. A ticket used on a blockout date for an Annual Pass type cannot be upgraded into that Annual Pass type. For example, the Disney Pixie Dust Pass has blockout dates on Saturdays, Sundays and during other peak periods, so if you use a ticket on a Saturday, that ticket cannot be upgraded to a Disney Pixie Dust Pass.
Water park tickets can only be upgraded to an Annual Pass that includes the Water Park and Sports Option.
For more information, please email our dedicated Help Team.