Help Center

Direct-to-Room & Online Check-in Services – Frequently Asked Questions

Q:

Can Guests with Disabilities Use the Direct-to-Room Service?

A:

  • Of course! Guests with disabilities can also enjoy the convenience of bypassing the Front Desk and heading straight to their rooms using the Direct-to-Room service. And as always, the Front Desk Cast Members are happy to help with any requests you might have.
  • Get an overview of the many services and access options available to Guests with Disabilities throughout Walt Disney World Resort.
  • For more information, please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com.