Some of my Disney PhotoPass photos are missing from my Disney account. What should I do?
Disney PhotoPass is a complimentary service that gets everyone in the picture, capturing vacation photos and videos of your whole family throughout Walt Disney World Resort. Memory Maker is a Disney PhotoPass product that lets you purchase and download all of these photos and videos for one price
How to Use PhotoPass and Memory Maker
Setting up and using PhotoPass and Memory Maker is a snap:
- Capture unlimited photos at Disney PhotoPass locations—including select attraction and dining photos—throughout Walt Disney World theme parks, water parks (from Memorial Day to Labor Day) and Disney Springs area. Link each photo to your Disney account with a touch of your MagicBand, Memory Maker card, park ticket, annual pass or Disney PhotoPass card.
- Add people to your Family & Friends list so you can view, purchase and download their photos too.
- Link your MagicBand, Memory Maker card, park ticket, annual pass or Disney PhotoPass card to your Disney account.
- View, purchase, download and share your photos on disneyworld.com or with the My Disney Experience app. Photos expire according to the Disney PhotoPass expiration policy.
Frequently Asked Questions
How long can I capture photos at Walt Disney World Resort with my Memory Maker purchase?
How do I change or disable the sharing settings that allow someone else to view my Disney PhotoPass photos?
Can I restrict the people who can view my Memory Maker photos?
Can "friends of friends"—people connected to people in my Family & Friends list—also see my Disney PhotoPass photos?