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Genie – Frequently Asked Questions

Is there still a free option for expedited access to attractions?

All of our attractions will have either traditional standby or virtual queue options. To access the new Lightning Lane entrance, Guests can either purchase the Disney Genie+ bundle for a variety of attractions or purchase and schedule an individual arrival time at some of our most highly demanded attractions (subject to availability).

  • For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277.
    For Walt Disney World dining, please book your reservation online.
  • 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.
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