MagicBand+ Support

For rookie and expert MagicBand users alike—here's how to get the most out of your band.

Link Tickets or Passes

Link your tickets and passes for an enhanced vacation.

Link Reservations

Link your park and dining reservations to your account.

Lightning Lane Entry

If you purchase Lightning Lane passes, you can use your MagicBand+ to access Lightning Lane entrances!

Access Your Disney Resort

Unlock your Disney Resort hotel room door.

Managing Your MagicBand+ Battery Life
The rechargeable battery comes with a 6-inch USB charging cable. The battery can last an estimated 1 to 3 days, but it is recommended to charge the band overnight for the most optimal usage. To conserve your band's battery life, simply turn it off—then easily power it back on when you want to access all its features.
MagicBand+ Features and Functionality
MagicBand+ allows you to experience haptic vibrations that let you feel the magic with light pulses that bring experiences to life, customizable light patterns and gesture recognition for interactivity inside of the parks.
How to use MagicBand+
Learn everything you need to know about MagicBand+ to travel lighter throughout your vacation, enter the parks, unlock your Disney Resort hotel room, and more.

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Once your MagicBand+ is assigned to you, it cannot be transferred to another person. You are able to manage all of your MagicBands and Key to the World Cards in the My MagicBands and Cards section of your account.

MagicBand+ Isn’t Working

AnswerHere are some troubleshooting tips if your <a href="/guest-services/magicband-plus/">MagicBand+</a> is having some issues: Battery Level: Pair your MagicBand+ to check your battery level in “MagicBands & More.”Software Version: Make sure MagicBand+ software is up to date. You can check this from the MagicBands & More page in the <a href="/login">My Disney Experience app</a> (if you have paired the MagicBand+ to the device using the My Disney Experience mobile app). A Bluetooth connection is required to check and complete a software update, along with at least 60% battery life.Mobile App Version: Make sure My Disney Experience app is on the latest version. Power On and Off to Reset: Press and hold the button on the back of the band for about 6 seconds, until it buzzes twice, to power the device off. If the power-off is successful, the LED light will turn red and rotate once in reverse. Press and hold the button for one second to power it back on. If successful, you will see a solid green light.If your MagicBand+ still isn’t working, you can then try the following:Factory Reset: Reset your band with a single press of the button, quickly followed by a second press that you hold for 15 seconds. After 3 haptic buzzes, your MagicBand+ will glow with rainbow colors. This indicates that your band is restarting. The lights will turn off and then flash green once the factory reset is complete.

My Disney Experience and MagicBand+

AnswerYou will need the <a href="/faq/bands-cards/need-account/">My Disney Experience mobile app and a Disney account</a> to enjoy the full functionality of your MagicBand+.

Disney Annual Passholders and MagicBand+

AnswerPlease be sure to bring your Annual Pass card and a valid photo ID—such as a driver’s license or passport—to the Walt Disney World theme parks. You may also <a href="/faq/passholders/magic-band-customization/">bring your MagicBand</a> for extra convenience—or just to look fantastic.

Disney PhotoPass and MagicBand+

AnswerIf you’ve linked your MagicBand+ to your Disney account, you can <a href="/faq/bands-cards/view-photos/">view your Disney PhotoPass pictures</a> on the My Disney Experience mobile app. .

Linking a MagicBand

AnswerYou can <a href="/faq/bands-cards/linking/">link any MagicBand</a> that you’ve purchased online or at a retail location to your Disney account.

MagicBand+ and Disney Cruise Line

Answer<a href="/faq/bands-cards/where-to-use/">A MagicBand+ can be used as a DisneyBand+</a> during select Disney Cruise Line sailings. You can also use a DisneyBand+ as a MagicBand+ when you visit Walt Disney World Resort or the Disneyland Resort.